CONTACT US

We are here to help with questions about products, vehicle fitment, existing orders, shipping, returns, replacements, and refunds.

CUSTOMER SUPPORT

Email: support@carcoverscustom.com

We aim to respond to all customer service inquiries within one business day.

To help us resolve your request quickly, please include the following information when applicable:

• Your order number;

• Your full name and order email address;

• Your vehicle’s year, make, model, and body style;

• A clear description of your question or concern; and

• Photographs or a short video if your request relates to fitment, damage, defects, or an incorrect product.

ORDER CHANGES AND CANCELLATIONS

Because our products are made to order, please contact us within 24 hours after placing your order if you need to change your vehicle information, delivery address, or cancel the order.

Requests submitted after production has begun cannot be guaranteed, but we will make reasonable efforts to assist you.

RETURNS AND REFUNDS

Before returning any product, please contact us at support@carcoverscustom.com to request return authorization and the correct return address.

Do not send returns to our business mailing address unless our customer service team specifically instructs you to do so.

For complete return and refund terms, please review our Refund Policy.

BUSINESS INFORMATION

Legal Business Name: CAR COVERS CUSTOM LLC

Business Mailing Address:
1500 N GRANT ST, STE N34
DENVER, CO 80203
United States

Customer Service Email: support@carcoverscustom.com

Please note that our business mailing address is not automatically the authorized return address. Approved return instructions will be provided by our customer service team.